Terms of service

COOLEMAN WEAR — TERMS OF SERVICE

Compliant with UK E-Commerce Regulations & Consumer Rights Act 2015

Welcome to Cooleman Wear. This website, found at coolemanwear.store, is operated by Cooleman Wear (referred to as "we", "us", or "our"). By visiting our store and purchasing a garment from us, you engage in our "Service" and agree to be legally bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms apply to all users of the site, including without limitation browser visitors, vendors, customers, and merchants.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Online Store Terms & Age Requirements

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority and have given us your explicit consent to allow any of your minor dependants to use this site. You must not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to UK copyright laws).

2. Basis of Sale & Contract Formation

In accordance with the Electronic Commerce (EC Directive) Regulations 2002, the technical steps required to create a legally binding contract between you and Cooleman Wear are as follows:

  • You place an order on our website by pressing the final confirmation button at the end of the checkout process.

  • We will send you an initial order acknowledgement email detailing the products you have selected. Please note that this email is an acknowledgement of receipt and does not constitute formal acceptance of your order.

  • A legally binding contract of sale is only concluded when we transmit a secondary shipment confirmation email, or when the goods are formally dispatched to your delivery address.

We reserve the right to refuse or cancel any order at our sole discretion prior to dispatch (for reasons including product unavailability, identification of pricing errors, or suspicion of fraudulent transaction activity).

3. Accuracy of Pricing, Currency & Descriptions

Prices for our products are subject to change without prior notice. All prices displayed on our store are presented in British Pounds Sterling (£ / GBP) and are comprehensive of statutory value-added tax (VAT) where legally applicable, but exclude standard delivery charges, which are itemised before final checkout.

While we make every commercial effort to display the textures, fits, and colours of our luxury garments as accurately as possible, your monitor's display settings may affect visual accuracy. We cannot guarantee that your screen's presentation of any colour will perfectly match the physical item. In the event of a pricing error on our store, we are under no legal obligation to supply the goods at the incorrect lower price if the error is obvious and could have reasonably been recognised by you as a mispricing.

4. Delivery & Risk of Loss

We will deliver the ordered goods in accordance with the delivery option selected by you during checkout. All delivery timelines communicated are estimates only. However, in compliance with UK consumer protection regulations, we guarantee delivery of all items within 30 calendar days from the contract formation date, unless a distinct extended timeframe has been explicitly agreed upon.

Risk of damage to, or physical loss of, the products passes directly to you the moment the goods come into your physical possession or the possession of a third party designated by you to receive the delivery.

5. Statutory Cancellations, Returns & Defective Goods

Your right to cancel an order, return goods, and receive a comprehensive reimbursement is governed exclusively by our Refund & Returns Policy, which is meticulously structured under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015. The terms of our Refund & Returns Policy are fully incorporated into these Terms of Service by this explicit reference.

6. Intellectual Property Rights

All content contained on this digital storefront—including but not limited to brand logos, structural designs, photographic lookbooks, textual copy, product names, graphics, and underlying code—is the absolute intellectual property of Cooleman Wear or its licensed entities. This content is rigorously protected under United Kingdom and international copyright, trademark, and intellectual property laws. You are strictly prohibited from copying, reproducing, modifying, republishing, or distributing any element of this site without our express prior written authorisation.

7. Limitation of Liability

Nothing in these Terms of Service shall limit or exclude our liability for death or personal injury caused by our negligence, for fraudulent misrepresentation, or for any other liability that cannot be legally limited or excluded under English law.

Subject to the above statutory protections, Cooleman Wear shall not be held liable for any indirect, incidental, punitive, or consequential losses or damages arising out of your utilization of our products or online services. We do not guarantee that your use of our service will be completely uninterrupted, secure, or entirely free from software errors.

8. Severability & Entire Agreement

In the event that any single provision or clause within these Terms of Service is determined by a court of competent jurisdiction to be unlawful, void, or fundamentally unenforceable, such provision shall nonetheless be enforceable to the maximum extent permitted by applicable UK law. The unenforceable portion shall be deemed severed from these Terms, and such a determination shall not impact the validity and enforceability of any remaining provisions.

9. Governing Law & Jurisdiction

These Terms of Service, along with any separate agreements whereby we provide you with digital services or physical products, shall be governed by, interpreted, and enforced in exclusive accordance with the laws of England and Wales. Any legal disputes or claims arising out of these terms shall fall under the non-exclusive jurisdiction of the courts of England, Wales, Scotland, and Northern Ireland.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the exclusive right, at our sole discretion, to update, alter, or replace any part of these Terms by publishing updates directly to our website. It remains your individual responsibility to check our website periodically for changes.

Brand Communications & Support: Cooleman Wear Digital Flagship: coolemanwear.store Inquiries & Support: info@coolemanwear.store